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Your opinions and thoughts are very important to all of us at the practice.

Client Feedback

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Name*

First Last

Date of Visit*

DD slash MM slash YYYY

The person who dealt with my telephone call or enquiry was knowledgeable and courteous.*

Yes

The reception staff I met at the practice were knowledgeable and courteous.*

Yes

I came to the practice by car or taxi*

Yes

I came by car and found parking at the practice easy*

Yes

N/A

The practice was clean, odour free, safe, and professional in appearance.*

Yes

The practice nurses and pet health counsellors were also knowledgeable, and they were courteous to me and my pet.*

Yes

I was seen on time, or at least within an acceptable time frame.*

Yes

The vet listened to my concerns, examined my pet, and explained things clearly.*

Yes

The payment and discharging procedure was clear and prompt.*

Yes

I felt that I received value for the fees that I paid.*

Yes

I would recommend the practice to others.*

Yes

Is there anything we could have done better? Did you find a particular member of staff helpful? Do you have any other comments? Please let us know. (If you would like to contact us with a question, please use the Contact Us page)

Please enter your name, your pets name and your address. (This field is optional)

*Please enter your postal code WITH the space e.g. OX16 9SA (We use this to stop 'spamming'. This MUST be entered or this feedback will NOT be submitted)*

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Practice News

06 Nov 13 - Keyhole Neutering

RCVS Accredited Practice

Our practice operates to the very highest standards laid down by the Royal College of Veterinary Surgeons

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