Client Feedback

Thank you for taking the time to help us improve our service!

Your opinions and thoughts are very important to all of us at the practice. Feel free to leave the answer blank if it does not apply. If you want to reset the form and start again use the reset button at the bottom.

	Today	Yesterday	Last week	Last month	Over a Month ago
When did you visit?
	West Bar	Adderbury	North Banbury	Southam	Woodford Halse
Which branch did you visit?

	Yes	No
The person who dealt with my telephone call or enquiry was knowledgeable and courteous.

The reception staff I met at the practice were knowledgeable and courteous.

I came to the practice by car or taxi

I came by car and found parking at the practice easy

The practice was clean, odour free, safe, and professional in appearance.

The practice nurses and pet health counsellors were also knowledgeable, and they were courteous to me and my pet.

I was seen on time, or at least within an acceptable time frame.

The vet listened to my concerns, examined my pet, and explained things clearly.

The payment and discharging procedure was clear and prompt.

I felt that I received value for the fees that I paid.

I would recommend the practice to others.

Is there anything we could have done better? Did you find a particular member of staff helpful? Do you have any other comments? Please let us know.(If you would like to contact us with a question, please use the Contact Us page)

Please enter your name, your pets name and your address.(This field is optional)

Please enter your postal code WITH the space e.g. OX16 9SA (We use this to stop 'spamming'. This MUST be entered or this feedback will NOT be submitted*)
We may use some comments as testimonials for our practice. Any details that may identify you or your pet will be removed. Let us know if you are NOT happy for us to do this when making a comment. Thank you.

Client Feedback

Thank you for taking the time to help us improve our service!

RCVS Accredited Practice