West Bar Veterinary Hospital
19 West Bar, Banbury, Oxon OX16 9SA
24 hour Emergency Service: 01295 262 332

Client Feedback

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Your opinions and thoughts are very important to all of us at the practice. Feel free to leave the answer blank if it does not apply. If you want to reset the form and start again use the reset button at the bottom.

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When did you visit?
West Bar
Adderbury
North Banbury
Southam
Woodford Halse
Which branch did you visit?
 
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The person who dealt with my telephone call or enquiry was knowledgeable and courteous.

The reception staff I met at the practice were knowledgeable and courteous.

I came to the practice by car or taxi

I came by car and found parking at the practice easy

The practice was clean, odour free, safe, and professional in appearance.

The practice nurses and pet health counsellors were also knowledgeable, and they were courteous to me and my pet.

I was seen on time, or at least within an acceptable time frame.

The vet listened to my concerns, examined my pet, and explained things clearly.

The payment and discharging procedure was clear and prompt.

I felt that I received value for the fees that I paid.

I would recommend the practice to others.

Is there anything we could have done better? Did you find a particular member of staff helpful? Do you have any other comments? Please let us know.(If you would like to contact us with a question, please use the Contact Us page)

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